Zong Jobs – Sr. Manager Enterprise Solutions & A2P | Govt. & Corporate Sales

Zong

Job Title: Sr. Manager Enterprise Solutions & A2P

Department: Govt. & Corporate Sales

Reporting to: Director Govt. & Corporate Sales & Services

Location: Islamabad

Job Purpose:

  • This role involves planning of new products, vendor on-boarding on revenue share in alignment to GCSS revenue target.

Job Responsibilities:

  • Managing team of Product development in the domain of CBS/A2P, BVM, MBB (data pool /Managed Wifi solution), M2M, IOT, USSD based solution & Push to talk services.
  • Provide support to regional sales team in corporate sales such as induction of new customer with customized requirement or new product.
  • Ensure product optimization and launch of new products as main part of KPI.
  • Manage revenue portfolio by ensuring all SIDs monetization.
  • Escalation and resolution of routine issues of corporate sales which includes System & Processes related issues, operational issues, chorionic issues, 2nd Level escalation for timely resolution Standardization & Digital Products.
  • Preparing technical feasibility of the new Enterprise products ideas in M2M & IoT domain along with evaluating the viability of the idea.
  • Responsible for preparation of detailed technical design reports, concept papers and determination of associated CAPEX/OPEX.
  • Preparing responses of the RFPs received from Corporate Customers.
  • Coordinate with PD, IT & all stakeholders for product configurations & development.
  • Ensure information security compliance as per standards.
  • Ensure Lawful interception compliance of product with LEA/PTA.
  • Preparation of business cases for product pricing in coordination with segments and planning team.
  • Help function to create standardization across channel through policy & process compliance.
  • Liaising with all support departments to ensure timely support e.g. legal matters, investigations of franchise related issues and escalation of complaints to relevant departments.
  • Coordinate and communicate up to date information to sales teams and RESS team regarding new product and services

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

  • Minimum of Bachelors of Science degree in Electronics/ Telecom or relevant domain. Masters Degree will be preferred.

Work Experience:

  • Candidate should hold a minimum of 5 years of experience in relevant domain.

Skills – Job Specific:

  • Detailed oriented and customer centric approach.
  • Ability to develop & optimize product as per PLC.
  • Strong business acumen with technical knowledge.
  • Adept at Systems & Processes.
  • Strong Follow-up skills.
  • Good Communication skills (Both oral and written).
  • Strong problem solving skills.
  • Good analytical skills.
  • Proficiency in MS Word, Excel and Power point.
  • Able to handle pressure situations.
  • Manages challenging & dynamic environment.
  • Effective Communication Skills.
  • Proactive & system oriented.

Job Details:

Company: Zong

Job Type: Full Time

Job Location: Islamabad, Pakistan



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